No returns or exchanges accepted, UNLESS you have received the incorrect item(s) or package. If that is the case please e-mail me (firstname.lastname@example.org) with your first and last name and your order number. We have a strict policy due to the nature of our jewelry and most importantly, health and sanitary concerns.
We will not be doing any refunds or replacing of items. Due to our items being predominately costume jewelry, we will not be giving a life time guarantee or warranty on your pieces. This also includes the metal "turning" because this can occur from a variety of different reasons (showering, swimming, hot tub use, sweat or, a persons ph balance, etc). We cannot prevent this from happening to everyone and therefore we will not be doing any refunds.